Delivery & Replacement

We deliver to all governorates of the Hashemite Kingdom of Jordan and we have safe and fast delivery.

* Please note that delivery times may vary from city to city.

When should I request a replacement?

Replacement requests must be submitted within 48 hours of receiving your order.

How do I request a replacement?

Within 48 hours of receiving your order, if you are not satisfied and wish to return any product, please contact our Customer Service team using one of the following methods:

• Email: support@gabrinijo.com
• Call or WhatsApp: +962-79-619-46-30
• Reach out through our social media platforms.

Please provide the following details:

• Order number
• Name of the item you wish to return
• Reason for the return

Our Customer Service team will review your case and send you all the necessary instructions. This process is very simple.

Items Eligible for Replacement

• Unopened, unused products sealed in their original packaging.
• Defective items damaged or broken during shipping.

Items Not Eligible for Replacement

• Products purchased at a discounted price.
• Opened or used products.
• Any product issue reported after 48 hours from the time of delivery.